WordPress Maintenance and Support
Your website is important. It’s your online brand presence, a sales tool and it may be your primary source for marketing and/or revenue. Just like your car, you’re going to get a lot farther if you’re riding a well-oiled machine. Our support includes more than just WordPress updates. The following services (and more) are performed monthly and are critical to the longevity of your website keeping your investment up and running.
All WordPress Updates
If it can be updated in your WordPress admin, we will update it for you, almost as soon as the updates are released. A real developer, backing up and updating your site. This includes core, themes, and plugins.
Free WordPress Migration
We are happy to migrate you for free during the setup process to a more suitable WordPress hosting environment provided by any of our approved partners should you decide it’s right for you.
Ever updated WordPress, a theme or a plugin and find out something broke? We offer up to an hour of compatibility support. If we can’t fix it within that time, we will roll back to your latest update and contact you with recommendations.
We will audit and secure your site and set you up for success during our setup process. Every site and hosting environment is different, so we work with you.
Regularly scheduled backups that fit your needs. We can store them on your server, to your own off-site location or we can even provide off-site storage for an additional low monthly cost.
Sucuri Malware Monitoring/Clean Up
World class security monitoring and malware attack cleanup from the leaders in the industry, Sucuri Security. Stop attacks before they start, eliminate malicious code if they happen; all free with WP Maintainer service.
Monthly WordPress Support
Every month you get access to our team of developer for website maintenance and support services* to use for anything you need: installing a plugin, cleaning up CSS issues, styling a review plugin, etc.
Discounted Development Costs
Since we’re already working with you, we offer a discounted retainer rate on additional website maintenance and support services* with our team of WordPress developers.
Linux hosting is preferred but not strictly required. Windows hosting may limit some of the services we can provide. We accept Windows hosting accounts on a case-by-case basis. If we feel your hosting is not compatible with our service and you are unwilling to take part in our free migration to any of our hosting partners, we will cancel your account at no charge. We highly recommend using one of our WordPress hosting partners.
Yes – after your first two months you can cancel within 30-days of your renewal date. You’re never required to stay with us – in fact, we’d prefer you have the option to leave if you’re unhappy with our service and give us feedback on how we can serve you better.